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IFKAD 2011

15.Juni 2011 - 17.Juni 2011
Tampere, Finland

The 6th International Forum on Knowledge Asset Dynamics aims to
encourage discussions about intellectual capital research and management
practices for addressing the challenges and opportunities present in today’s
service-dominant business landscape. The IFKAD community is built on the
premise that organisational knowledge assets represent the key value drivers
of modern organisations of the post-industrial knowledge society. While we
have been witnessing an evolution towards the knowledge society, a
simultaneous shift from industrial to service activities has taken place. In
fact, in many countries services already account for as much as 70-80 percent
out of all economic activities. As a result, the service management discipline
has evolved to examine the specific issues related to the service context.

Research and practitioner papers are invited addressing research topics
as follows. First, papers discussing the role of knowledge assets in
company value creation are invited from different perspectives such as
the following:

  • The impacts of IC management – lessons learned from applying IC
  • Intelligent cities, regions and nations: how IC contributes to national
    and regional prosperity?
  • Managing the “soft” dimensions of organisational performance, e.g.
    energy, passion and trust
  • Measuring IC and intangible phenomena in general – what is new in
    the measurement area?
  • Information systems and technologies to support IC and KM activities
  • Embedding IC perspective in other (traditional or emerging)
    managerial disciplines
  • Business models for capitalising on IC

Second, IFKAD 2011 encourages especially contributions discussing the
role of IC in the context of services, e.g. from the following perspectives:

  • Managing IC in service organisations
  • IC and challenges facing the public sector
  • Knowledge-intensive services – how to manage intangible key assets
    and outputs?
  • Managing the co-creation (customer-producer interaction; knowledge
    flows) of services
  • Measuring service productivity: capturing the intangible service
    outputs / outcomes
  • Linking the research streams of IC management and service
  • Understanding value creation in complex service systems, e.g. cities
    and value networks